Testimonials

Appliance Repair Reviews

A broken appliance is no fun for anyone. That’s why at Sharper Service Solutions, our number one priority is getting your model back up and running again quickly and affordably. Have a look at what our customers have to say about our service and performance with these appliance repair reviews.

Leave us your feedback, and see what others are saying about our service below!

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Good service

★★★★☆
4 5 1
The mechanic arrived when he said he would be. He thought the fan in our fridge was broken. He ordered the part and quoted $350. When he came back to install it he found out that a piece of styrofoam was blocking the fan. So he took the part back. After a phone call with their office they refunded us, we ended up only paying for 1 visit, which is reasonable. It would have been 5 stars if we didn't have to call to get refunded.

Dishwasher Repair

★☆☆☆☆
1 5 1
The worse experience ever. From No showes to change time at last minute after I took time off from work. I would NEVER hire them. They left my kitchen all wet, dirty from pulling out the water pump from the dish washer and left parts open on the floor since some items were missing from the parts they ordered so he had to come back. I reached out to his boss but he didn't seem to be caring or concernabout our my experience with the tech. I decided to change the company. Thank God I did because the new repair company is very professional, caring and extremely knowledgeable

Don’t call them

★☆☆☆☆
1 5 1
Horrible service. Have had to call place where warranty was from. They don’t care about the customers or service they are providing.

Dryer heating issue.

★☆☆☆☆
1 5 1
I am very sorry to write this review. The person who came was very well behaved and friendly. So I thought this is going to be good. Our dryer was not heating up. I was told that the heating element has gone wrong, so will have to replace it. Quoted $150 plus installation. I got curious and did a google search. Then i opened up the heating element side of the dryer and what I found was he did not even check that part. It was totally dusty and no sign of any work. And only thing that was wrong was - one of the connecting wire was out. I put the wire back and the dryer is working fine again.. its okay to try to make money but there is a service component to every business. We payed $89 for you guys to come over and check and this is what we get..!!!!

5412850849

★★★★★
5 5 1
Brian gave us fast and excellent service.

Stove repair

★★★★★
5 5 1
My stove did not have any power even though the rest of the house had full power. The technician arrived on time and quickly identified the problem. After the repair he tested all the functions. Thank you for the excellent service.

Technician didn't do any diagnostic

★☆☆☆☆
1 5 1
Technician came onsite and did basic diagnostics. All that was done was the Android reset for my smart TV, which I already did. I expected the tech to use a mutlimeter on the to check of the boards were functional. Ended up being the motherboar as I already expected. Tech stated it would be 800$ to fix. I fixed it my self. Ordered the board for 98 dollars. Wouldn't recommend this place. Got hustled for 80 dollars.

post epair checklist -efrigerator

★★★★★
5 5 1
i was happy with the repair the service guy did on my refrigerator, he solved the problem I was having with two doors and also fixed the alignment of the refrigerator door, since it wasn't aligned properly. A man that goes beyond the call of duty,Thanks a bunch. I love that,Thanks again,

Terrible Service

★☆☆☆☆
1 5 1
Had a guy come out to service my dishwasher, was not friendly, tracked mud on my floors and carpet and in fact he was a bit rude when I was talking to him. Extremely unhappy!

Fixed Ice Maker in Lynnwood

★★★★★
5 5 1
Sharper Service Solutions was great! We had a broken ice maker and John came out quickly and was so friendly. He worked quickly, double checked everything, and was very professional. Thank you so much John!!

Dishwasher fix

★★★★★
5 5 1
Totally took care of me ❤.needed a wiring harness on my dishwasher ...done no questions asked ....I will always recommend sharper service solutions Thanks. MARK in Centrailia Wa.

Error Codes S5

★★★★★
5 5 1
Thanks for sharing the repair codes for power interruption. I found other sites before yours and their remedies did not work. I also spent a long time with Samsung on the phone trouble shooting. No help and they wanted to schedule a trouble call service that was unnecessary after I found your advise.. Thank you so much for your help! Rob

Fantastic Service

★★★★★
5 5 1
Brian, based in Eugene, gave fantastic service and was in constant contact updating me on his arrival. Very refreshing!

Excellent !!

★★★★★
5 5 1
First time with Sharper and Mat did everything he could to figure out the issue, including speaking with his colleagues about parts a availability. I was very impressed with his work ethic. Alas I need a new machine sadly !

7754206553

★★★★★
5 5 1
Brian was the Sharper repairman for my Frigidaire Gallery Refrigerator and he had to visit four times for reasons that were not his fault. The supplier of parts first sent the wrong part, then sent two panels that were broken. Brian did an outstanding job and did finally get a panel to work. It is always nice to work with pleasant representatives of a company.

5412206797

★★★★★
5 5 1
Mike did an excellent job in repairing our microwave. He was cheerful and professional, explaining the problem with the appliance and the process for solving it. He replaced the door quickly and effortlessly. Thank you, Mike!

5034638052

★★★★★
5 5 1
The required service relates to our LG Range. The problem was that when we turned on the small back burner the large front burner came on full and could not be individually turned off. The repair man, sent by Lowe's warranty people - apparently contracted by Lowe's, was on time, dignosed the problem as a glitch in the mother board and within just a few days he had the board replaced (It had been fedexed to our house). While we wairted for the boeard he had disconnected the front burner as a safety measure. The man was friendly, efficient and took great care not to damage our newly installed floor. Many cudos and ten out of five stars for this service. This man is a splendid representative for the image of SSS. Thank you!!!

Impressive Service

★★★★★
5 5 1
Our two year old Kitchen Aid Dish Washer began to malfunction. Chris came out and did diagnostics on it but the problems continued. He paid a second visit and discovered that the computer board failed. A replacement board was installed and my wife is once again happy----as am I----with promptness and professional service Sharper provided. You have a have a very satisfied customer.

Not as helpful as expected

★★☆☆☆
2 5 1
Whirlpool/Maytag scheduled my warranty work through Sharper Service. They were responsive and came out the next business day. They diagnosed the problem and ordered the part but told me that I had to move the washer to the garage so they would have room to work on it. Looking at me, they suggested I ask some friends to get some help (btw, I like my friends and would prefer not to inconvenience them both in time and a thrown out back). When I called the company I purchased the washing machine from, they recommended having the techs bring out an extra guy to help move it as that is what they would have their service department do. Since Sharper Service made it clear to me that moving the machine so they could work on it was entirely my responsibility, I contacted Whirlpool in attempt to change service providers. They informed me since Sharper Services had already come out, I am stuck. I will now have to schedule someone to come move it out and, depending on when the part will come in and get fixed, call to schedule a date to reinstall it. This is very inconvenient and disappointing considering there are other companies who will provide a complete service. There are companies who get a bad reputation for “attempting to do the least amount of work necessary.” Unless they make any changes to my experience, that will be my impressiof Sharper Services. Until then, I will be looking forward to writing about how they made things right.

Exceeded my expectations!

★★★★★
5 5 1
From beginning to end, my experience with the each staff member at Sharper, was professional, courteous, and most of all honest! I would highly recommend using Sharper Solutions for your appliance needs. Thank you Sharper!

5033200817

★★★★★
5 5 1
Tim did our repair and since we have to work during the day it was soooo great they could come later in the day. Tim answered all my many questions on how to keep the dishwasher running like new. And repaired the problem with ease. He called both times to let me know my time slot and called 30 mins before he would be coming. Thanks Tim!

5037999765

★☆☆☆☆
1 5 1
He was here on time. He did not seem to know anything about how to repair my refrigerator. He called in and told the tech person on the phone his "version" of what happened. The man on the phone told him what to check, where it was, and how it should be working. He took the ice maker apart and then put it back together. That was the entire "repair". He asked me three times if the ice melted and when I shut off the ice maker. When I told him I shut it off when we found it leaking he shrugged and said well...ok. I got the impression he thought I should have left it running. I called for an appointment on Saturday and he was here on Tuesday morning. I have zero confidence that this young man knew enough to be out on his own doing repairs. I can only hope that the leak stops. I gave one star because he was here when he said he would be. As for the "repair" I would do a negative number of starts if I could. I would not recommend this company to anyone who needs repairs.

washer repair

★★★★★
5 5 1
5 stars for Fabian

LG Dryer

★★★★☆
4 5 1
Fabian was our tech. Very good knowledge about the product. All the ladies I talked to were very helpful. Will use their service again if needed.

Samsung dryer repair

★★★★★
5 5 1
Fast and efficient service. Mr. Fabian was fabulous. He was very prompt, prepared, respectful and knowledgeable regarding this service. I would definitely recommend your company and this gentleman for anyone in need of appliance repair. Thank you

Frigidaire Induction Range Repair

★★★★★
5 5 1
Didn't quite get the name of the technician but he was quick to have the part needed ordered right away and have it installed with minimal appointment wait.

LG Washer Repair

★★★★★
5 5 1
Luis was great. Clean Appearance & professional. He took his shoes off and was careful with my property. He also followed the protocol the call staff tells you will happen the day of appointment. He called to let me know the window of time I could expect him that day, and he called when in route. When he returned at the end of the week to make the repair he was just as professional and there were know appointment issues because of his clear follow-up. Today my LG Clothes Washer works great. Luis saved the day and made the experience something I would defiantly call Sharper Services again for an appliance repair.

Highly Recommended Appliance Repair

★★★★★
5 5 1
Brian our tech that came to the house was very professional and provided excellent service and also took the time to explain the problem, why we were having the problem then provided us with detailed instructions on what we needed to do to fix it and how to prevent it from happening again!! I highly recommend this business and especially Brian!!!

Sharper Service Solutions

★★★★★
5 5 1
Had issues with new Maytag washer. Service person arrived on time, was very helpful and knowledgeable, and gave us specific guidance into what we were doing wrong. We are now re-evaluating our issues to ensure that our problems have been corrected.

Oven Repair

★★★★★
5 5 1
The service was prompt, very detailed, friendly and solved the problem. The Technician, Virgilio was very courteous and knowledgeable. Highly recommend.
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